Unlocking leadership excellence: 7 strategies for continuous improvement

Remember, your commitment to improvement sets the stage for greatness and inspires those you lead to reach their full potential.

Five key leadership attributes

Leadership behaviours can be learned, developed, practiced over time, and used to nurture a new generation of leaders that are yet to rise to the challenge.

How to be Brave in retail?

Retail, hospitality, design has gone through some major changes over a very short period. Being a retail brand in the future is going to look like nothing like it did in the past.

Solicitors, email and client complaints…

With the rise in client service complaints, as solicitors we have to find ways in which to deal effectively with complaints. This article considers how best to deal with a complaint from the outset…

Let’s talk cohesion & engagement in teams

Cohesion and engagement are interrelated concepts that are essential for effective teamwork - teams that are cohesive are more likely to be engaged, and teams that are engaged are more likely to be…

No plain, no gain.

When you write in ‘plain English’, you use simple words, short sentences, clear headings and short paragraphs. It’s something legal and finance departments can struggle with...

The importance of Onboarding

So, you’ve done it. You’ve gone through the recruitment process, and your ideal candidate has accepted your job offer. Now you can relax. Or can you?

Watch out for values-washing!

Values-washing is oh-so-easy to spot. Which is just one reason why we must avoid it in our own organisations.