ChatGPT – Opportunities and legal implications for businesses

Depending on what you read and your personal views on technology, ChatGPT is either an amazing tool that will eliminate the drudgery of answering customer questions and writing articles, reports etc,…

Solicitors, email and client complaints…

With the rise in client service complaints, as solicitors we have to find ways in which to deal effectively with complaints. This article considers how best to deal with a complaint from the outset…

Defining and excluding Consequential Loss in a contract

Although decided in 1854, the same year Florence Nightingale was sent to the Crimean War and Hard Times by Charles Dickens was published, the test for what constitutes direct and indirect…

How to avoid contract termination disputes

The contractual clause that allows one party to terminate an agreement is a powerful provision. Drafted correctly, a contract termination clause can mitigate the risk of disputes which can not only…

What should you do if your Terms & Conditions are never accepted?

Whatever the size of your business, you will undoubtedly have had dealings with one that’s bigger, or more powerful. And if yours is a small organisation, you may feel that you are always the…