Not having a risk management plan can lead to financial costs; however, there are also intangible consequences that are not always immediately apparent.

Depending on what you read and your personal views on technology, ChatGPT is either an amazing tool that will eliminate the drudgery of answering customer questions and writing articles, reports etc,…

Compliance and risk assessments go together like coffee and cake, tea and scones, Ross and Rachael – you get the idea – you cannot have one without the other.

With the rise in client service complaints, as solicitors we have to find ways in which to deal effectively with complaints. This article considers how best to deal with a complaint from the outset…

Board disputes wreak havoc on business relationships and the company’s reputation, not to mention the stress levels of everyone involved.

Although decided in 1854, the same year Florence Nightingale was sent to the Crimean War and Hard Times by Charles Dickens was published, the test for what constitutes direct and indirect…

Being appointed a company director or becoming a director by launching a start-up company comes with considerable responsibility. Codified in sections 170-177 of the Companies Act 2006, directors’…

Regardless of the relationships that you’re building with your customers, there are occasions when payments for a product or service aren’t arriving.

You don’t always need a crisis to force your hand. One of the critical things a crisis does is it makes what previously looked risky no longer look so risky in the context.