The benefits of addressing your values to create a strong company culture
Taking on the job of addressing your values to create a strong culture is not for the…
Swoop Webinar: Changes in 2023 – Prepare for the end of the fiscal year
This webinar will lead you through all of the updates you need to know as a business owner ahead of…
The waiting game
Hitting the top of the market can occur by luck rather than judgement, but waiting and hoping for…
4 steps to an Active Ethos and why it matters
Why does company culture matter, and more importantly, why does it matter to you?
R&D in ‘23: the new rules affecting innovative businesses
The government has brought in new rules around R&D which will be enforced from April 2023
No plain, no gain.
When you write in ‘plain English’, you use simple words, short sentences, clear headings and short…
Why do you need to know about asset finance in 2023
If your business needs funding, asset finance may not be your immediate first thought. But with the…
Cyber laws to be updated: How will it strengthen the UK’s resilience?
We are seeing emerging developments in UK Cybersecurity regulations in an attempt to increase the…
How can I tell whether I am doing what matters to my customers?
Sales may be a lagging indicator of success, but seeing sales go up or down does not inform an…
Has your business or department “always done it this way”?
“The most dangerous phrase in the language is ‘We’ve always done it this way."
The year ahead – according to Swoop
The big questions about how 2023 will shake out will depend upon your perspective, so we gathered…
The common reasons start-ups fail and how to avoid them
We understand the common reasons why start-ups fail. We also know how these problems can be…
Tomorrow’s warehouse: what’s shaping the future?
BoxLogic Director, Matthew Hopkins, assesses the factors that will shape the warehouse of the…
Four characteristics of a great accountant (and how best to work with them)
Let us start with the obvious - a great accountant takes an interest in you…
5 reasons your customers aren’t paying you
Regardless of the relationships that you’re building with your customers, there are occasions when…
What is market basket analysis and does it add value?
Make it easier for customers to buy groups of products by testing changes to their physical…
Received a Subject Access Request? Here’s what to do
Under the UK GDPR and Data Protection Act 2018, anybody has the right to make a Subject Access…
Selecting a warehouse management system (WMS)
Although the lines are getting blurred (highly customisable, cloud-based WMS are in trend),…
Tips on advertising a vacancy
So why wouldn’t you take the same time and care to market yourself to a potential new hire, as you…
Building supply chain resilience – the current trends
What are companies doing to strengthen their service offering and increase their supply chain…
Payment gateway options
A payment gateway is a merchant service that takes a card payment from a customer shopping online…
7 key questions Business Leaders or Change Consultants should ask HR before change starts
Depending on who you listen to, or what research you read, there are any number of reasons why…
Why have an HR audit?
HR Audit. Words to strike fear.... But - it could be just what your business needs. Here are just a…
10 ways to save on business energy bills right now
From little tricks to a big switch, there are many ways to save on business energy. Here are 10 of…
How can I measure customer sentiment and improve CX?
Very often the customer end-to-end experience is influenced by various parts of the service…
5 expert tips to help SMEs manage the cost of doing business as prices rise
Small to medium-sized businesses (SMEs) are innovative, flexible, tenacious and creative. We’ve…
How to follow up your leads without feeling like a stalker!
Here are five ways to go from ghosted to “I ain’t afraid of no ghost”! 👻
The importance of Onboarding
So, you’ve done it. You’ve gone through the recruitment process, and your ideal candidate has…
Watch out for values-washing!
Values-washing is oh-so-easy to spot. Which is just one reason why we must avoid it in our own…
Why it is important to take notes
Leaders are always asking me why delegation doesn’t work for them? My answer, did your colleague…
Why are recruitment fees so expensive?
These issues are predominately the result of the contingency recruitment model, where multiple…
How to decide the best retail route for your brand
From selling to retailers, wholesalers and distributors, to using mail order and sales agents, the…
Finding your first cloud service: Six steps for success
Navigating your way through the Cloud can feel like a long and winding road as you battle with the…
Why do viable businesses fold?
Bridging finance is a short-term solution to solidify your short-term position until a long-term…
How to deliver a successful brand launch
Whether you’re starting from scratch or re-branding, launches are an opportunity to tell a…
How to avoid hiring an unreliable marketing partner or prevent your current one going rogue!
Looking to hire a new agency? Ask these question...
What is RFM analysis and does it add value?
Organisations are looking to make sense of how well they retain customers and get better at doing…
Take our Small Business Legal Survey Today
How SMEs manage their legal affairs and view their prospects for the coming 12 months.
Tips on advertising a vacancy
So why wouldn’t you take the same time and care to market yourself to a potential new hire, as you…
Ready your database for email marketing automation
When it comes to email marketing, an area that is constantly evolving, everyone wants smarter…
Here comes the new RLS but beware… the small print has changed
Sometimes finance is like a game of Tetris: you can fit a lot more in when you have structured…
4 steps to an Active Ethos and why it matters
Why does company culture matter, and more importantly, why does it matter to you?
Why have an HR audit?
HR Audit. Words to strike fear.... But - it could be just what your business needs. Here are just a…
Growing up, I wanted to be a dancer
I began by choosing people, not just companies, who I wanted to work with. Their core values: wise,…
Does HR have a bad rep? Expert practitioner Louise Holloway sets the record straight
Ed’s guest on episode 8 is Louise Holloway, Director of The People Partner HR & Training. Not only does Louise address the sometimes negative reputation HR has head on she also shares her expert advice on HR best practice for small and medium sized business. Oh and be sure not to miss her plumbing advice too!
CMI Techcast
Peter Filitz and Johan Venables discuss the new, modern workplace; what that means and how you create it.
The CMI podcast series is all about keeping you up to date with the trends we are seeing in the IT and business technology space.
How to approach authentic Company Values & Culture with Erika Clegg of Larkenby
Erika Clegg talks to Ed Palmer about her experience of transforming her own company culture through establishing bespoke values. And how that led her to set up Larkenby where she now advises business owners and leaders about transforming culture through values. You'll also hear about the best and worst advice Erika's ever received.
Laura Daniel of We Grow Start Ups shares advice, wisdom and the fundamentals of digital marketing...
Host Ed Palmer talks to Laura about the first steps every business should take in digital marketing, the common mistakes and pitfalls and what can be learned from how big business approaches digital marketing… Laura also shares the best pieces of advice she’s ever been given and the worse…
Kirstie Penk from The Legal Director talks about the importance of choosing your battles carefully, at home and in the workplace.
Introducing Kirstie Penk a Director at The Legal Director Ltd. Hear about how TLDs progressive business model is transforming how businesses access legal services. As well as some excellent advice about always trying to say yes but when you say no, mean it.
Peter Filitz talks about the Modern Workplace and the future of work from a Tech & IT perspective.
Learn about making the right business decisions when it comes to Cyber Security and Digital Transformation. Peter also shares the best pieces of advice he's ever received and the cringeworthy worst!
isme|&|conversation...
Sam Russell talks Verbal Identity
Sam Russell, a Creative Lead at Reed Words, talks to host Ed Palmer about how to make businesses and brands stronger through language.
isme|&|conversation...
Alistair Stewart talks litigation & legal advice
Alistair Stewart, Partner at Loney Stewart Holland, discusses the mistakes businesses make at every stage of development from a legal perspective. Revealing the pitfalls, the practical solutions to these problems and best of all how to avoid them.
TLD talks...
Contracts with Chris Parr
CEO, Ed Simpson, talks to Client Legal Director Chris Parr on the importance of getting contracts right; what to watch out for when negotiating Terms and Conditions and how to avoid placing your company at risk.
isme|&|conversation...
Rhona Morrell talks ESG
Rhona is a regenerative consultant and much more besides. In this episode she discusses the challenges and opportunities in the sustainability arena for growing businesses.
The 90 Second Podcast
Trance Language
In this episode Ed Palmer of 212 Radio talks to Sunjay Singh about trance language and how it stops your content making impact.
How can I tell whether I am doing what matters to my customers?
Sales may be a lagging indicator of success, but seeing sales go up or down does not inform an…
How to build a ‘dynamic’ HR strategy
Your HR strategy is the backbone of your workplace; it has a direct effect on your employees’…
Knowledge is power
Having been on the other side of the fence as journalists once hassled by PRs, we gained valuable…
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Set up your Provider Profile page. Introduce your business. Showcase your skills and experience.
Submit Content
Submit articles to the Content Hub. Demonstrate your knowledge and expertise. Raise your visibility. Maximise your new business opportunities.