Solicitors, email and client complaints…
With the rise in client service complaints, as solicitors we have to find ways in which to deal effectively with complaints. This article considers how best to deal with a complaint from the outset…
Let’s talk cohesion & engagement in teams
Cohesion and engagement are interrelated concepts that are essential for effective teamwork - teams that are cohesive are more likely to be engaged, and teams that are engaged are more likely to be…
The benefits of addressing your values to create a strong company culture
Taking on the job of addressing your values to create a strong culture is not for the faint-hearted.
4 steps to an Active Ethos and why it matters
Why does company culture matter, and more importantly, why does it matter to you?
The importance of Onboarding
So, you’ve done it. You’ve gone through the recruitment process, and your ideal candidate has accepted your job offer. Now you can relax. Or can you?
Watch out for values-washing!
Values-washing is oh-so-easy to spot. Which is just one reason why we must avoid it in our own organisations.
What the Queen says about leadership
The actions of great leaders are for generations to come, based on values that are lasting, not fads.
The principles of principles (or, how to tackle your values.)
In working out your corporate values, it helps to consider what angle you'll come from, and what kind of words and phrases you'll want to use.
Taking your first steps to culture change
If you’ve got a nagging feeling that your culture needs addressing, a really good place to start is with your values.
Modern workplace transformation
Becoming a Modern Workplace isn’t a simple process and it isn’t about simply installing a chat tool for your team. It has to be driven from a deep desire and understanding within the business.
