There’s so much written about how to differentiate accountancy firms. But most of it is too shallow to help you stand apart from the crowd. So here’s a deep dive into the problem, the cause and a…

So how can you filter potential clients so the diamonds stride towards you, and the doughnuts run a mile?

So what is the cost of disengagement? What does it look like day-to-day? And, critically, how can business leaders address it, and seize the opportunity to increase engagement for the good of their…

How often are values shoehorned into a website? You are ‘honest,’ ‘friendly,’ ‘trustworthy’ plucked from the meaningless values pick and mix.

Bespoke Talent Management feedback tools to enhance your HR offer.

Firstly, if you are going to identify and proclaim your firm’s values understand the commitment it takes and the importance of living by them. If you are just going through the motions it will do you…

Depending on what you read and your personal views on technology, ChatGPT is either an amazing tool that will eliminate the drudgery of answering customer questions and writing articles, reports etc,…

And quite honestly, your vision to be 'the best X in the world' just isn't important to your prospects.

Is 'Customer-Value' an overused and misunderstood term in business today?

Finding your right voice for leadership is a deeply personal and transformative process. It requires self-awareness, emotional intelligence, effective communication, continuous learning, and the…